Privacy Policy

Last updated: July 17, 2026

AkiHub ("we", "us") provides a time-tracking and HR management platform for businesses, including a mobile app, a web admin dashboard, and this website. The privacy policy below describes how we collect, use, store, and protect user information when using AkiHub services.

1. Information We Collect

  • Account information: full name, email, phone number, job title, department, and branch as provided by the business (AkiHub's customer) when creating an employee account.
  • Attendance data: check-in/check-out times, GPS location at the time of check-in, facial verification photos or scanned QR codes, used to confirm the employee is present at the correct workplace.
  • HR data: leave requests, work schedules/shifts, timesheets, salary information (if the business enables payroll lookup), and related employee records.
  • Device information: device type, operating system, device identifiers, and activity logs used for security and troubleshooting purposes.

2. How We Use Information

  • Verify attendance (time, location, face/QR) and compile timesheets and payroll for the business using the service.
  • Manage leave, work schedules, notifications, and other HR operations within the scope of the registered business.
  • Maintain and improve service quality, detect fraud, and ensure system security.
  • Provide technical support and customer care upon request.

3. Information Sharing

Employee data is only shared internally within the business that manages that account (direct manager, authorized HR staff). AkiHub does not sell and does not share personal data with third parties for advertising purposes. Information is only provided to third parties in the following cases: infrastructure/hosting providers supporting service operations (under confidentiality agreements), or when required by law.

4. Data Storage and Security

Data is encrypted in transit (HTTPS/TLS) and stored on infrastructure with role-based access control. Facial verification photos and GPS location are only used for attendance verification at the time they are captured and are not used for tracking outside of working hours. Data is retained for as long as the account remains active and in accordance with legally required HR/ accounting record retention periods.

5. Your Rights

  • Request to view or edit personal information through the business's HR department managing the account, or directly within the app (Account section).
  • Request deletion of the account/personal data after termination of employment, subject to the business's retention policy and applicable law.
  • Enable/disable two-factor authentication and other login security options within the app.

6. Contact

If you have any questions or requests regarding this privacy policy, please contact:

We may update this policy from time to time to reflect changes to our product or applicable regulations. The updated version will be posted on this page.