The 2-Level Leave Approval Process for Managers

The 2-Level Approval Flow

Every leave request goes through two approval levels by default:

• Level 1: typically the employee's direct manager/team lead, reviewing whether it's reasonable from a work standpoint.
• Level 2: typically HR or the branch manager, giving the final confirmation that affects the leave balance.

A request is only considered "Approved" once both levels agree; if either level rejects it, the request status changes to "Rejected" and processing stops.

Approving Requests on the Web Dashboard

Go to Work Oversight → Approve Leave, where the list shows requests awaiting approval at your level. Tap Approve or Reject, optionally adding a note so the employee understands the reason.

Quick Approval on Mobile

Managers and business owners can also approve requests right on the mobile app under Manager → Approve Leave, convenient while away from the office.

Tip: Configure email/push reminders for approvers if a request has been waiting over 24 hours, to avoid slowing down employees' leave process.